-
Spotlight
Resources
- Home >
- Privacy Policy
-
-
Volunteer with BGCSV
-
-
-
Support Youth
-
-
-
Spotlight
Resources
Privacy Policy
Boys & Girls Clubs of Silicon Valley (BGCSV)
Effective Date: February 13, 2025
- Introduction
Boys & Girls Clubs of Silicon Valley (“BGCSV”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with us through our website (www.BGClub.org), social media, phone, email, or other communication channels. By accessing or using our services, you consent to the data practices described in this policy.
- Information We Collect
2.1 Information You Provide
We collect personal information that you voluntarily provide, including:
- Contact Information (name, address, phone number, email)
- Donation Information (credit card details, billing address, transaction history)
- Event Registration Data (name, organization, event preferences)
- Survey Responses (opinions, preferences, demographics)
- Communication Preferences (opt-in/opt-out selections)
- Employment Application Data (resume, education, references)
- Service Provider & Partner Data (business details, professional affiliations)
2.2 Information Collected Automatically
When you visit our website, we may automatically collect:
- Device Information (IP address, browser type, operating system)
- Usage Data (pages visited, time spent on site, referral links)
- Cookies and Tracking Technologies (see Section 6)
- Social Media Interactions (engagements via Facebook, Twitter, etc.)
- Technical Information (log files, pixel tags, location services)
We may also collect publicly available information from third-party sources to enhance our services.
- How We Use Your Information
We use the collected information to:
- Process donations and provide receipts
- Register participants for events and programs
- Send newsletters, updates, and promotional materials
- Improve our website functionality and user experience
- Analyze trends and optimize fundraising efforts
- Comply with legal and regulatory requirements
We do not sell or trade your personal information.
- How We Share Your Information
4.1 Third-Party Service Providers
We may share data with trusted third parties who assist with:
- Payment processing (e.g., Stripe, PayPal)
- Email marketing (e.g., MailChimp, Constant Contact)
- Event management platforms (e.g., Eventbrite)
- Data analytics (e.g., Google Analytics)
All third parties are contractually obligated to protect your information and use it only for the specified purpose.
4.2 Donor Data Sharing
BGCSV may rent or exchange donor names and mailing addresses with other reputable nonprofit organizations to optimize outreach. You can opt out at any time by contacting us at Contact@BGClub.org.
4.3 Legal Disclosures
We may disclose personal information if required by law, court order, or governmental request.
- Data Retention Policy
We retain personal information only as long as necessary:
- Donation Records: 7 years (for tax compliance)
- Website Analytics Data: 38 months
- Event Registration Data: 2 years
- Email Subscription Data: Until opt-out or account deletion
Once the retention period expires, data is securely deleted or anonymized.
- Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. Cookies help us:
- Remember user preferences
- Improve website performance
- Provide targeted advertising
You can manage cookie preferences through your browser settings.
- Data Security & Breach Response
We implement industry-standard safeguards, including:
- SSL encryption for all transactions
- Access controls to limit data access
- Regular security audits and updates
- Third-party security compliance to protect shared data
- Restricted employee access to personal data on a need-to-know basis
7.1 Collection of Payment Transaction Information
When you make a payment or donation, we collect information to process the financial transaction securely. Your payment data is encrypted and only accessible to authorized personnel with decryption keys. We do not store full credit card details, and transactions are handled by PCI-compliant third-party payment processors.
7.2 Data Breach Notification
In case of a data breach, we will:
- Assess the impact and contain the breach
- Notify affected users within 72 hours (if required by law)
- Provide guidance on protecting your information
- Conduct an internal review and enhance security measures
- Your Privacy Rights
You have the right to:
- Request access to your personal data
- Correct or update your information
- Opt-out of communications
- Request data deletion (subject to legal retention requirements)
- Obtain information about how your data has been shared with third parties
8.1 California Privacy Rights
If you are a resident of California, you are entitled to additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:
- The right to know what personal data we collect, use, and share
- The right to request deletion of personal information, subject to certain exceptions
- The right to opt out of the sale or sharing of personal information
- The right to non-discrimination for exercising your privacy rights
- The right to correct inaccurate personal information
- The right to limit use and disclosure of sensitive personal information
To exercise these rights, contact us at Contact@BGClub.org with “California Privacy Rights Request” in the subject line. We will respond within 45 days as required by law. We do not sell personal information, but we may share data with service providers for operational purposes.
For California residents under 18 years of age, if you have publicly posted content on our website, you may request its removal by contacting us at the above email address.
- Children’s Privacy
BGCSV does not knowingly collect personal data from children under 13 without parental consent. Parents are encouraged to monitor their children’s online activities.
9.1 Communication with Parents
We recognize the importance of keeping parents informed about their children’s participation in our programs. BGCSV may communicate with parents or legal guardians regarding:
- Program updates and scheduling changes
- Emergency notifications and incident reports
- Behavioral or participation concerns
- Special events and opportunities
- Any data collected about their child, upon request
Parents can contact us at Contact@BGClub.org to update their contact preferences or request information about their child’s participation.
BGCSV does not knowingly collect personal data from children under 13 without parental consent. Parents are encouraged to monitor their children’s online activities.
- Privacy Policy Updates
We may update this policy periodically. The latest version will always be available at www.BGClub.org/privacy-policy. Continued use of our services constitutes acceptance of changes.
- Contact Us
For privacy-related inquiries, please contact: Privacy – Boys & Girls Clubs of Silicon Valley
Email: Contact@BGClub.org
Mailing Address: 15 W San Fernando St, San Jose, CA 95113